Revolutionise Marketing with Intelligent Customer Personalisation
Engage customers, enhance loyalty, and maximize sales with our e-commerce agents
Enhance Sales
Recover Sales
Quick Campaigns

Effortless Integration
No Upfront Payment
Multi-Channel Reach
Deliver tailored product recommendations, targeted notifications, and interactive campaigns to boost customer engagement. It strengthens loyalty with exclusive previews and points-based promotions while automating reminders for renewals, replenishments, and special offers.
Deliver personalized recommendations and targeted campaigns for a superior shopping experience with CRM and seamless omni-channel integration, API connectivity and real-time analytics.
Our e-commerce bot ensures compliance with GDPR, PCI DSS, and HIPAA standards, safeguarding customer data with end-to-end encryption. It provides a secure, transparent, and trustworthy shopping experience while protecting sensitive transactions and interactions.
Deliver tailored product recommendations, targeted notifications, and interactive campaigns to boost customer engagement. It strengthens loyalty with exclusive previews and points-based promotions while automating reminders for renewals, replenishments, and special offers.
Deliver personalized recommendations and targeted campaigns for a superior shopping experience with CRM and seamless omni-channel integration, API connectivity and real-time analytics.
Our e-commerce bot ensures compliance with GDPR, PCI DSS, and HIPAA standards, safeguarding customer data with end-to-end encryption. It provides a secure, transparent, and trustworthy shopping experience while protecting sensitive transactions and interactions.
Explore Shift AI Agents for E-Commerce
Our solution simplifies e-commerce operations, enabling businesses to provide seamless customer support, assist with orders, and personalize shopping experiences for higher engagement and satisfaction.
Customer Engagement, Marketing & Personalization

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Customer Engagement agent
Personalized Shopping & Engagement agent delivers tailored recommendations, dynamic engagement, and interactive experiences to enhance customer loyalty. It automates reminders, promotes exclusive offers, and fosters deeper connections through AI-driven personalization.
Can you recommend a skincare routine tailored to my skin type?
Are there any early access sales for loyalty members this week?
When is my subscription is due for renewal?
How can I track my order?
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+many more

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Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Frequently Asked Questions

The agent utilizes machine learning algorithms to analyze customer behavior and deliver predictive recommendations for cross-sell and upsell opportunities. The agent integrates with CRM and marketing automation tools to leverage customer data, offering personalized product suggestions and targeted campaigns based on customer behavior.

Our agents analyse customer data such as browsing history, wish lists, purchase behaviour, and preferences. This allows them to suggest relevant products, remind customers of saved items, and promote offers tailored to individual shopping habits. The result is a shopping experience that feels unique to each customer, driving higher conversions and loyalty.

Yes. By offering proactive engagement—like sending reminders for loyalty rewards, notifying customers of restocks on favourite items, or offering exclusive discounts—Shift AI Agents keep customers coming back. Consistent, personalised communication builds trust, which is essential for long-term customer retention in a competitive online marketplace.

Absolutely. Shift AI voice agents can connect seamlessly with leading CRMs, email marketing platforms, loyalty programmes, and analytics dashboards. This integration ensures that your marketing campaigns remain consistent across channels, while allowing the AI to feed engagement data back into your systems for deeper insights.

Our agents provide round-the-clock support and marketing engagement. For example, they can answer FAQs instantly, recommend complementary products based on a customer’s cart, promote current deals, or re-engage customers who haven’t visited in a while. These conversational touchpoints improve customer satisfaction while helping businesses increase average order values.

Yes. They can be programmed to deliver highly targeted campaigns around key retail moments—such as Black Friday, Christmas, or brand-specific promotions. Whether it’s announcing flash sales, offering holiday bundles, or reminding customers of gift guides, Shift AI Agents ensure your seasonal campaigns reach the right shoppers at the right time.

Cart abandonment is a major challenge in e-commerce. Shift AI Agents can proactively remind customers of items left in their cart, offer limited-time incentives, answer delivery or payment queries, and reassure them about return policies. This real-time intervention helps overcome purchase hesitation and drives more completed checkouts.

Yes. Our voice agents support multiple languages and can tailor messaging to regional campaigns and preferences. This makes them ideal for e-commerce brands with an international presence, ensuring that engagement feels culturally relevant and personalised to each market.

Data security is central to Shift AI. All customer data processed by our agents is encrypted end-to-end, stored securely, and handled in compliance with global standards like GDPR, PCI DSS, and local data protection laws. We ensure marketing personalisation never compromises customer privacy or trust.

Brands using Shift AI Agents typically see a reduction in support costs, improved conversion rates, higher average order values, and stronger customer retention. By automating up to 70–80% of customer interactions and adding intelligent upselling/cross-selling, ROI is often visible within the first 3–6 months of deployment.