Elevate E-Commerce Customer Support with Our Smart AI Agents
Instant solutions, personalised support, and round-the-clock assistance for seamless customer experiences.

Instant Resolutions

Fast Setup
Effortless Returns
Always Available
Risk-Free Start
Effortless Integration
Provide personalized shopping assistance, product support, and post-purchase guidance, ensuring a seamless customer experience. It automates subscription management, service bookings, and tailored recommendations to enhance convenience and satisfaction.
Seamless omni-channel deployment, real-time inventory updates, and AI-driven recommendations. It integrates with CRM and loyalty programs, automates workflows, and ensures a smooth, personalized shopping experience.
Our bots prioritizes data security with GDPR adherence, PCI DSS-compliant payment processing, and end-to-end encryption, ensuring compliance, safeguarding sensitive customer information.
Provide personalized shopping assistance, product support, and post-purchase guidance, ensuring a seamless customer experience. It automates subscription management, service bookings, and tailored recommendations to enhance convenience and satisfaction.
Seamless omni-channel deployment, real-time inventory updates, and AI-driven recommendations. It integrates with CRM and loyalty programs, automates workflows, and ensures a smooth, personalized shopping experience.
Our bots prioritizes data security with GDPR adherence, PCI DSS-compliant payment processing, and end-to-end encryption, ensuring compliance, safeguarding sensitive customer information.
Explore Shift AI Agents for E-Commerce
Our solution simplifies e-commerce operations, enabling businesses to provide seamless customer support, assist with orders, and personalize shopping experiences for higher engagement and satisfaction.

Customer Support Assistance

Carla
Customer Support Assistant
Our Customer Support Agent enhances the shopping experience by providing personalized product recommendations, assisting with comparisons, and offering post-purchase support.
How do I compare different models or brands of hair dryers?
How do I compare different models or brands of hair dryer?
Do you offer any warranty or extended support for this product?
Can I reschedule my next subscription box delivery?
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+many more

Unlock Powerful Workflows with the Leading Integrations
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Trusted by Innovators
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Frequently Asked Questions

Shift AI’s customer support agent is a conversational AI solution designed to handle order queries, returns, tracking updates, and product information for online retailers, providing faster and more efficient customer service.

By offering 24/7 instant responses to common questions, resolving issues without wait times, and providing personalised assistance, Shift AI Agents ensure smoother customer experiences that increase trust and loyalty.

Yes. Shift AI Agents integrate seamlessly with popular platforms such as Shopify, WooCommerce, Magento, and BigCommerce, as well as CRMs and logistics systems, ensuring smooth workflows without disruption.

Absolutely. Our AI agents can converse in multiple languages, making them ideal for e-commerce stores with international customers and diverse audiences.

All customer data processed by Shift AI is encrypted and managed in line with global data protection standards such as GDPR, PCI DSS, and Australian Privacy Principles to ensure complete security.

They manage a wide range of queries, including order tracking, delivery updates, return and refund requests, product recommendations, FAQs, and even troubleshooting simple product issues.

By automating repetitive enquiries, AI agents handle up to 80% of routine support requests, allowing human agents to focus on complex issues that require personal attention.

Yes. Shift AI Agents can recommend related products, highlight promotions, and guide customers toward higher-value purchases based on their browsing and order history.

Most e-commerce businesses can deploy Shift AI Agents within weeks. Our team handles setup, integration, and training to ensure a fast, frictionless implementation.

Retailers typically see reduced support costs, higher customer retention, fewer cart abandonments, and increased revenue through upselling—delivering ROI within the first few months of deployment.