Shift AI voice agents are designed to automate patient interactions, streamlining administrative workflows, and reducing the burden on medical staff—all while maintaining compliance with healthcare regulations.
Give Every Patient the Care they Deserve with Shift AI Agents For Healthcare
Patients and healthcare providers face complex challenges: navigating medical information, managing appointments, and accessing personalized care. AI Agents provide instant, intelligent solutions that simplify healthcare experiences, improve patient outcomes, and support medical professionals.
Proud Partnerships Driving Success
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Content Section
AI Agents for SaaS Customer Support
As SaaS teams scale, customer support volume almost always grows faster than revenue.
More users means more tickets, more edge cases, and more pressure on engineering and product teams.
Resolve faster Reduce support load Protect engineers
Hiring more Tier-1 agents
Adding chatbots that frustrate users
Letting engineers absorb escalations
Unlimited combinations
The Problem:
Support Doesn’t Fail Loudly
It Fails Gradually..
Engineers pulled into repeat issues
Tier-1 agents escalating too early (or too late)
Customers waiting hours for basic answers
Support costs increasing without CSAT improving
Product teams fixing symptoms instead of root causes
Seamless Integration
Most SaaS teams don’t need more support staff.
They need better filtering, routing, and resolution discipline.
JAMBO content tab
How It Works: Inside a Real SaaS Support Workflow.
Unlock Powerful Workflows with the Leading Integrations
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
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Explore Shift AI Agents for Healthcare
Our Shift AI support agents are role-based, not generic bots.
Context-rich handover (no “please repeat your issue”)
What the agent owns
Patient Care Assistant
Cut wait times and boost patient satisfaction with Shift AI’s Patient Care Assistant. This always‑on voice agent streamlines patient interactions and automates repitive tasks to elevate patient care.
🟢 Tier-1 issue handling (how-to, access, billing, common errors)
🟢 Structured information gathering before escalation
🟢 Intelligent routing to the right human or team
🟢 Context-rich handover (no “please repeat your issue”)
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Appointment and Patient Engagement
What the agent does not do
Appointment and Patient Engagement agent
Shift AI’s Appointment & Patient Engagement Agent transforms patient engagement by integrating seamlessly with your EMR systems and telehealth platforms freeing your staff from manual follow‑ups.
🛑 Make product promises
🛑 Handle sensitive edge cases without escalation
🛑 Replace Tier-2 or Tier-3 engineers
🛑 Operate without guardrails or oversight
Jambo Main Features
Outcomes SaaS Teams Care About
Handle growing ticket volume
Faster first response times (without adding headcount)
Have clear Tier-1 / Tier-2 boundaries
Fewer unnecessary escalations to engineers
Want to reduce engineering interruptions
Cleaner tickets with better diagnostics
Public Roadmap
Cleaner tickets with better diagnostics
Care about customer trust and tone
Happier customers who feel helped, not deflected
Need 24/7 coverage without 24/7 staffing
The biggest win isn’t speed — it’s focus. Your humans work on what only humans should handle.
Trusted by Innovators
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
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Rajesh Kumar
CTO
The voice AI solutions boosted our engagement by 40%! A game-changer for our business.
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Sophie Taylor
Product Manager, FashionLink
"Innovative and highly effective voice AI tools that brought tangible results quickly."
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Michael Brown
Founder, AutoParts Online
"Professional, cutting-edge, and tailored solutions that perfectly matched our needs."
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Emily Wong
Sales Director, RealEstate Prime
"Transformed our sales process with dynamic voice AI capabilities. Outstanding work!"
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Carlos Rivera
HR Lead, WorkFlow Solutions
"Voice automation at its best! Increased productivity and reduced costs significantly."
Linda Gomez
Operations Lead, HealthLink Clinics
"Simplified complex workflows with voice-first innovation. Highly recommend their expertise."
Tom Anderson
CTO, FinCore Banking Solutions
"Impressive integration with our existing systems—flawless execution and incredible results."
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Alexis F.
Tech Lead
"Revolutionized our customer service with seamless voice automation. Fast, intuitive, and reliable!"
Success Stories
Dive into our latest insights on how AI voice agents are transforming patient care, streamlining operations, and driving innovation across the healthcare sector. Stay informed with expert articles, practical guides, and real-world use cases tailored for healthcare providers.
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Healthcare
Revolutionising Patient Care: Smarter, Faster, Human-Centred
The future of healthcare is here—and it’s powered by artificial intelligence. From streamlining administrative workflows to enhancing clinical decision-making..
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Dental
Shift AI Agents for Dental Practices
In the competitive landscape of modern dentistry, patient experience and operational efficiency are paramount. For many dental practices, the front desk is a constant hub of activity – phones ringing off the hook, patients checking in..
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Diagonostic Labs
Shift AI Agents for Diagnostic Labs
Diagnostic laboratories are under increasing pressure to deliver faster results, manage high sample volumes, and maintain absolute accuracy—all while operating with lean teams and tight budgets. In such a high-stakes environment.
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Check Out the Full Suite of Powerful Shift AI Agents For Healthcare
Beyond patient engagement and care support, discover other specialised agents designed to optimise every aspect of healthcare operations
Frequently Asked Questions
What are AI voice agents for healthcare?
What makes Shift AI Agents different from other healthcare AI solutions?
How do Shift AI Agents improve patient communication?
Are Shift AI Agents secure and compliant with healthcare standards?
Can Shift AI Agents integrate with my current healthcare systems?
What tasks can Shift AI Agents automate for healthcare providers?
How quickly can Shift AI Agents be deployed in my practice?
What ROI can I expect from using Shift AI Agents?
Is patient information secure with AI voice agents?