Deliver uninterrupted, efficient support with Shift AI Agents For Practices and Hospitals
Ensure your hospital or practice delivers uninterrupted care with our Voice AI assistant. From after-hours queries to urgent patient concerns, our AI health solution offers reliable support beyond regular working hours, enhancing trust, accessibility, and patient satisfaction.

Intelligent patient support

Streamline Workflows

Live in 72 Hours

Effortless Integration

Risk-Free Deployment

Ongoing Support
From Reactive to Proactive Care - Shift AI Agents for Healthcare
Cut avoidable admin, reduce appointment friction, and elevate patient experience with secure, integrated, custom-built AI agents.
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Explore Shift AI Agents for Healthcare
Our solution streamlines the process, allowing healthcare providers to efficiently communicate with patients and ensure their well-being.

Patient Care Assistance

Lee
Patient Care Assistant
Cut wait times and boost patient satisfaction with Shift AI’s Patient Care Assistant. This always‑on voice agent streamlines patient interactions and automates repitive tasks to elevate patient care.
Intelligent Telehealth support
Automating bookings and rescheduling
AI powered Patient Intake
Automated Medication Reminders
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Appointment and Patient Engagement

Pixie
Appointment and Patient Engagement agent
Shift AI’s Appointment & Patient Engagement Agent transforms patient engagement by integrating seamlessly with your EMR systems and telehealth platforms freeing your staff from manual follow‑ups.
Patient data collection and triage
Automated reminders and confirmations
Medical record management
Empower healthcare options
Check Out the Full Suite of Powerful Shift AI Agents For Healthcare
Beyond patient engagement and care support, discover other specialised agents designed to optimise every aspect of healthcare operations
The Shift Process Simplified
We make adopting AI agents effortless. From discovery to deployment, our team handles the heavy lifting—mapping your workflows, customising the right agents, and integrating seamlessly with your existing systems. With the Shift Console, you stay in control. Track performance with real-time analytics, monitor live conversations, and fine-tune each agent’s personality to match your brand. Smart automation—always on your terms.


Conversational AI
Build AI personas and manage knowledge effortlessly to match your exact needs.

Live Conversation Tracking
Monitor AI conversations in real time using Shift Console—no third-party tools required.

Smart Handoffs
Say goodbye to expensive third-party CX tools— Shift Console helps you instantly transition from AI to human agents.

Intutive User Experience
Designed for effortless adoption with guided workflows so staff can get up to speed quickly without extensive training.

Scalable Cloud Infrastructure
Hosted on secure, scalable cloud infrastructure ensuring data protection and easy to scale up as your practice grows.

Data Security & Compliance
HIPAA-compliant data handling and storage. End-to-end encryption to protect patient information.

Multi-Channel Deployment
Engage customers across channels effortlessly with unified AI-driven solutions.

Analytics
Gain actionable insights to fine-tune performance and deliver exceptional customer experiences.

Priority Support
Get faster resolutions and dedicated help whenever you need it.

Console Overview
Out of the box, we have everything you could think of built in.


Unlock Powerful Workflows with the Leading Integrations
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Trusted by Innovators
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Success Stories
Frequently Asked Questions

AI voice agents are intelligent, conversational systems designed to handle patient interactions, appointment scheduling, reminders, and routine queries in clinics, hospitals, and telehealth platforms. They improve efficiency while ensuring a seamless patient experience.

Shift AI Agents are purpose-built for healthcare, combining advanced voice technology with compliance-first design. Unlike generic AI tools, they integrate seamlessly with EMR and telehealth platforms while addressing the unique needs of clinics, hospitals, and aged care providers.

Shift AI Agents handle appointment scheduling, reminders, medication follow-ups, and routine patient queries in real time. This ensures patients receive timely, accurate communication, while staff are freed up to focus on high-value care.

Yes. Shift AI Agents are designed to meet strict regulations such as HIPAA, GDPR, and Australian healthcare data standards. All patient data is encrypted and handled in compliance with industry requirements to safeguard sensitive health information.

Absolutely. Shift AI Agents are built to integrate with leading EMR systems, telehealth platforms, and scheduling software. This ensures a smooth transition without disrupting your existing operations.

Shift AI Agents can automate tasks such as patient intake, appointment booking, follow-up reminders, triage enquiries, billing support, and medication reminders — helping practices cut down administrative time and costs.

Most healthcare providers can go live with Shift AI Agents within a few weeks. Our team manages setup, system integration, and staff onboarding to ensure a smooth and efficient rollout.

By reducing administrative workload, minimising no-shows, and improving patient engagement, Shift AI Agents help healthcare providers save costs and increase revenue. Many practices see measurable ROI within the first 3–6 months of deployment.

Yes. All data processed by Shift AI’s healthcare agents is protected with end-to-end encryption and strict access controls. Our systems undergo regular security audits to ensure maximum protection against breaches or unauthorised access.