Deliver Uninterrupted, Effortless Guest Support with Shift AI Agents for Hotels, Resorts and Restaurants.
Ensure your hotel, resort, or restaurant delivers world-class service 24/7. From late-night bookings to special requests, our AI hospitality assistants provide reliable support beyond regular working hours—enhancing trust, accessibility, and guest loyalty.

Intelligent Guest support

Streamline Workflows

Live in 72 Hours

Effortless Integration

Risk-Free Deployment

Ongoing Support
Turn Admin Overload into Seamless Hospitality - Shift AI Agents for Hospitality
Cut out repetitive tasks and booking bottlenecks. Shift AI Agents don’t just respond—they anticipate. From managing bookings to personalising guest preferences, they remove friction and elevate every step of the journey.
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Explore Shift AI Agents for Hospitality
Shift AI Agents step in as always-on digital concierges—instantly responsive, effortlessly intelligent, and built to delight. They simplify the guest journey, enhance satisfaction, and free your staff to focus on creating truly memorable experiences.
Order & Table Reservation

Sheryl
Order & Table Reservation Agent
Elevate your dining experience with Shift AI's Order & Reservation Agent—designed to manage bookings effortlessly, coordinate orders, and deliver service that feels seamless from start to finish.
Seamless Order Management
Streamlined Table Reservations
AI Powered Menu Exploration
Proactive Upselling
Guest Experience & Service

Mark
Guest Experience & Service Agent
Our agents elevate the guest experience by managing room service, housekeeping, and activity bookings, while offering personalised recommendations. With real-time issue resolution, it ensures seamless service.
Comprehensive Guest Assistance
Effortless Check-In and Check-Out
Feedback and Loyalty Integration
Personalized Engagement
Check Out the Full Suite of Powerful Shift AI Agents For Hospitality
Beyond guest engagement and booking support, discover specialised agents designed to optimise every aspect of hospitality operations:
The Shift Process Simplified
We make adopting AI agents effortless. From discovery to deployment, our team handles the heavy lifting—mapping your workflows, customising the right agents, and integrating seamlessly with your existing systems. With the Shift Console, you stay in control. Track performance with real-time analytics, monitor live conversations, and fine-tune each agent’s personality to match your brand. Smart automation—always on your terms.


Conversational AI
Build AI personas and manage knowledge effortlessly to match your exact needs.

Live Conversation Tracking
Monitor AI conversations in real time using Shift Console—no third-party tools required.

Smart Handoffs
Say goodbye to expensive third-party CX tools— Shift Console helps you instantly transition from AI to human agents.

Intutive User Experience
Designed for effortless adoption with guided workflows so staff can get up to speed quickly without extensive training.

Scalable Cloud Infrastructure
Hosted on secure, scalable cloud infrastructure ensuring data protection and easy to scale up as your practice grows.

Data Security & Compliance
HIPAA-compliant data handling and storage. End-to-end encryption to protect patient information.

Multi-Channel Deployment
Engage customers across channels effortlessly with unified AI-driven solutions.

Analytics
Gain actionable insights to fine-tune performance and deliver exceptional customer experiences.

Priority Support
Get faster resolutions and dedicated help whenever you need it.

Console Overview
Out of the box, we have everything you could think of built in.


Unlock Powerful Workflows with the Leading Integrations
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Trusted by Innovators
Unlock the power of innovation and drive success with tailored strategies designed for your growth.
Success Stories
Frequently Asked Questions

Shift AI agents act as always-available digital concierges. They handle bookings, reservations, and guest inquiries instantly, reducing wait times and ensuring no request goes unanswered. Guests receive fast, accurate, and personalised responses, which not only improves satisfaction but also helps create a modern, tech-enabled brand experience.

Yes. Shift AI agents are built to integrate smoothly with leading property management systems (PMS), point-of-sale (POS) solutions, and CRM tools. This means they work within your existing stack without forcing disruptive changes. By plugging into your current setup, our agents ensure a seamless transition while adding new layers of efficiency.

No. Our AI agents are designed to support—not replace—your hospitality team. They take on repetitive tasks like answering FAQs, managing routine bookings and table reservations, taking orders, and handling after-hours inquiries. This frees your staff to focus on delivering the personal touches and high-value experiences that make guests feel truly cared for.

Yes. Shift AI agents can be trained to interact in multiple languages, making them ideal for hotels, resorts, and restaurants that welcome international guests. This multilingual capability helps reduce communication barriers, creates a more inclusive experience, and ensures every guest feels understood and valued.

AI agents can take on a wide range of day-to-day tasks, from managing reservations and confirming bookings to providing local recommendations, upselling amenities, or handling room service requests. They can even route complex issues to the right staff member, ensuring smooth workflows and less pressure on your team during peak hours.

Security and compliance are built into every part of our solution. Shift AI agents follow strict data protection standards, ensuring compliance with GDPR and relevant local regulations. All guest data is encrypted and securely stored, and we never share information without explicit consent. This gives both you and your guests confidence that privacy is protected at every stage.

Yes. Unlike static software, Shift AI agents are designed to continuously learn from guest interactions. They adapt to frequently asked questions, refine responses for accuracy, and evolve with your business needs. Alongside this adaptive learning, our team provides regular updates, fine-tuning, and optimisation to keep your agents performing at their best.

Our partnership doesn’t end at installation. We provide ongoing technical support, proactive monitoring, and regular optimisations to ensure your AI agents remain reliable and effective. As your business evolves, we adapt your agents to handle new tasks, guest needs, and system integrations—so they keep delivering long-term value.