About Shift AI

We've never built something we didn't need first.

Shift AI is part of Remote Office Group. Every part of Shift was built and tested on our own businesses before we offered it to anyone else.

How we got here

Built one need at a time.

  1. 2011A software businessWhere it started: building software, and learning where work gets stuck.
  2. 2019Remote OfficeGlobal teams for Australian businesses, built because our own businesses needed people.
  3. 2025Shift AI beginsAI agents built and tested inside our own businesses first.
  4. 2026Voice AI agents for clientsAgents that answer calls for businesses like yours. Signytics opens early access.
  5. 2027Everything around themQuery to Review and the Shift AI app, so every customer is looked after from first question to five-star review.
Remote Office Group

Three walls. One thread.

Every business hits a wall at some point: not enough leads, not enough people or not enough efficiency. We've built something behind each one.

OPTIMISE“Not enough efficiency”

Shift AI

Every customer handled, from the first question to the five-star review.

You're here
How we work

Not software. Not virtual staff. A managed service.

01We build itYour agent, your rules and your connections, set up for free and live in two weeks.
02We run itWe review your conversations, improve your agent and send a scorecard every month.
03You choose who handles each partOur AI, a Shift specialist or your own team. It's always your call.
  • Our AI always says it's AI
  • Every won customer is asked for a review, never filtered
  • No numbers we can't back up
Diat Khan, founder of Shift AI
Diat KhanFounder, Remote Office Group
The founder

Systems beat willpower.

Diat Khan has run a software business since 2011 and founded Remote Office in 2019. Before retiring from music in 2024, he spent 14 years as a touring musician.

Today he leads Remote Office Group: Signytics, Remote Office and Shift AI. Each one started as something his own businesses needed, and each was tested there before anyone else used it.

He builds for one idea: if a business needs constant heroics, the system is broken. Shift AI is that idea applied to your customers.

Free AI strategy sprint

Let's get your customers handled.

In 30 minutes, we'll look at how your customers reach you today, show you where they slip through, and map the right mix for your business. Then we look after the rest.

Free setupLive in two weeksPay once it's live and working