On the tools
The phone rings while you're on a roof or under a house. They don't leave a message.
With ShiftAnswered every time, even on your busiest day.
Trades and home services
Every enquiry followed up. Every callback tracked.
For solar and energy, air conditioning, plumbing and electrical, security, pool and spa, and cleaning businesses. You do the work. We look after the customers around it.
Where customers slip through
The gaps you know too well.
The quote that went quiet
Quotes go out and nobody chases them before the customer goes elsewhere.
With ShiftFollowed up until there's a decision.
Callbacks and warranty work
Faults and warranty calls eat into your team's day, and nobody keeps track.
With ShiftTracked to done, with an owner and a response target.
Rush days
Rebate changes, heatwaves and peak season bring more calls than the office can answer.
With ShiftEvery call still answered, every enquiry still sorted.
How Shift helps01 02 03 04
Query to Review, built for you.
Queries
Every call answered, even on your busiest day. "No hot water" or "system down" flagged as urgent.
No hot water · Urgent · tech notifiedPipeline
Every quote followed up until there's a decision, from site visit to won.
Enquiry → Site visit → Quote → WonSupport
Faults, callbacks and warranty claims tracked to done.
Error code on the inverter · ResolvedReviews
A review request after every installed or finished job.
Install complete · Review askedWhatever your trade
Built for the way you work.
Solar and batteryRebate rush? Every enquiry still answered.
Air conditioningHot day, full phones? Every call still answered.
Heat pumps and hot waterNo hot water is urgent. We treat it that way.
Plumbing and electricalEmergency or quote, every call sorted.
Security and CCTVFaults logged, tracked and closed.
Pool and spaFrom first enquiry to first swim, nothing slips.
CleaningQuotes answered fast. Re-clean requests handled straight away.
Works with your software
Google Calendar
Microsoft Calendar
Cal.com
HubSpot
ActiveCampaign
Google Sheetsand many more
“We already have job management software.”
Keep it for jobs. Shift handles the customer conversations around them, from the first call to the review request.
Google CalendarMicrosoft CalendarCal.comHubSpotActiveCampaignGoogle Sheetsand many moreOur recommended mixYou can change it any time
- Answering every queryOur AI
- Following up enquiriesSpecialist
- Handling requestsYour team
- Asking for reviewsOur AI
Our AI answers and sorts every query. A Scale specialist follows up quotes, and your team handles faults and warranty claims. A review request goes out after every job.
Not live by the date we agree? Your first month is free.We set the go-live date together, before we start.
Questions
You might be wondering.
We already have a sales team.
Great. Shift answers and sorts first, so your team spends its time closing, not chasing.
Our customers need a technician, not AI.
Agreed. The AI captures the fault and how urgent it is. Your technician still fixes it.
We're too small for this.
Scale starts from two hours a day, setup is free, and you pay once it's live and working.
What happens on our busiest days?
Every call is still answered. Your AI agent doesn't get a busy signal, so rebate rushes and heatwaves don't mean missed enquiries.
Free AI strategy sprint
Let's get your customers handled.
In 30 minutes, we'll look at how your customers reach you today, show you where they slip through, and map the right mix for your business. Then we look after the rest.
Free setupLive in two weeksPay once it's live and working